Geoffrey Elliott's Global business information technology PDF

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Extra info for Global business information technology

Sample text

The advantage that one business has over another business organization due to more effective and efficient use of information systems and ICT to deal with competitive forces. Information systems and ICT can be used to implement these strategies to achieve competitive advantage. For example, marketing information systems can be developed to enhance the information available from sales and marketing systems. This information can be used to target customers or suppliers to identify market niches for products and services.

For example, is there a trade-off between timeliness and information accuracy? Then provide three examples of information that may provide a business organization with an advantage over other competing business organizations. It is sometimes stated that information is power. In this context discuss whether you believe information should be available to all employees of a business organization or whether only a restricted set of information end users should possess (or own) the information available within a business domain.

1 shows the relationship and correlation between inputs and outputs and data and information within the fabric of an information system. For information to have the appropriate quality for decision making it must possess certain desirable characteristics. The ideal characteristics that information should possess to be useful and purposeful can be summarized as: ᮣ relevant to the user’s needs ᮣ accurate and factual ᮣ complete and unabridged ᮣ timely and delivered to the right person ᮣ reliable for decision making ᮣ useful to the end user’s needs ᮣ consistent and comparable over time ᮣ understandable to the user ᮣ portable and easily transmittable.

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